It all started with a simple query. Doug Henschen, a principal analyst at Constellation Research, asked why software integration is so critical for corporate innovation. His response may be summed up in one word: Data.
"The use of data at scale drives industry innovation nine times out of ten," Henschen remarked at a recent Constellation Research Tech Talk Day organized by Boomi. "They're developing more personalized customer, employee, and partner experiences. The market leaders make it appear to be simple. But it's not going to be easy." Data management is one of the most challenging obstacles to negotiate on the path to digital innovation, according to Henschen.
The sheer amount of data continues to grow at an exponential rate. As firms install apps that aren't meant for enterprise-wide use, data is being stowed away in many places. The rules for data governance and privacy are becoming increasingly stringent. Finally, data remains the domain of IT professionals rather than ordinary consumers who want immediate access.
iPaaS for Data Management
According to Henschen, an iPaaS (integration platform as a service) can significantly improve data management. An iPaaS gathers data from all sources and presents it for all employees to access and make fully informed business decisions. It assists businesses in providing the “easy-button” experiences that customers expect in today’s market.
Constellation Research focuses on market leaders who employ digital innovation to alter industries. The company may share these insights with "fast-follower" firms who don't want to be left behind by developing trends. They provide a better understanding as to what these pioneers are doing with their data.
"In today's industry, speed and agility are critical," Henschen remarked. "It's the primary reason why businesses are migrating to the cloud and abandoning the rigid technology that was so difficult to adapt. This is where iPaaS comes in handy since it allows for quick data and application integration."
In his presentation, Henschen outlined five "must-haves" for enterprises evaluating iPaaS suppliers. A recurrent theme is always thinking strategically about connection and automation — not simply tackling today's individual problem.
1) Integration Capabilities for Cloud Applications and APIs
Look for a microservice-based platform that allows you to regulate APIs and REST endpoints at a more advanced level. "As businesses become more cloud-centric, much of their integration needs revolve around cloud-based apps and APIs and cloud architecture to prevent systems that are locked in concrete," he noted.
2) Consistent Data Integration and Governance
You'll need an iPaaS that allows for drag-and-drop or point-and-click connections and component reusability. With each new integration, you won't have to reinvent the wheel. A vast number of regularly used software (SaaS) apps should have a pre-built connection. He went on to say, "It also has to be trustworthy and safe. Privacy security criteria must be met by an iPaaS." Is it compliant with HIPAA, GDPR, Sarbanes-Oxley, and the CCPA for metadata management and governance? Some sellers do it, while others do not. As a result, you must respond to that inquiry."
3) Automation and Workflow Features
A platform should support end-to-end data processes in addition to integration. "There has been a great boom of interest in this during the epidemic," Henschen remarked. "Handoffs between systems and human labor processes are usually included. Many of these tasks are automatable and should be. We've seen 'The Great Resignation,' and we've seen how difficult it is for businesses to hire people. Automating manual, repetitive jobs is a good idea."
4) Using AI and Augmentation to Improve Integration Speed and Ease
You want an iPaaS that leverages advances made by previous developers and will assist your integration development. "The challenge for you is, 'Does this platform learn from the graph of user interactions and the patterns it sees?'" Henschen asked. Is it possible to get tips on how to speed up the creation of integrations and workflows? Can you give queries in natural language and communicate with the platform?
5) Reputable Client References
Business moves at breakneck speed. How will your company change as a result of expansion into new markets? How will it change by way of acquisitions? To overcome unanticipated obstacles, an iPaaS must be adaptable. Speak with consumers of suppliers that have solved the problem you have today and are also in the position you want to be in a few years. Henschen said, "Make sure you hear what they have to say about the vendor's support, timeliness, and attitude toward feature requests."
Intelligent Connectivity and Automation Platform
The Boomi AtomSphere Platform checks all of Henschen's requirements. Boomi created the iPaaS category and is still the industry leader. Over 18,000 enterprises globally trust it and have a 95% customer satisfaction and renewal rate. The Boomiverse's active network of 100,000 experts allows you to tap into crowd-sourced knowledge.
Boomi is primarily renowned for its ability to integrate systems. However, you can accomplish a lot more with the unified platform. With B2B/EDI management, you can make your relationships with trading partners more efficient. Find and catalogue data, no matter where it's stored. Create consistency across records in different systems. APIs must be designed, secured, and scaled. Finally, create effective workflows that automate procedures between applications.